MAMMA MIA! LONDON FAQ's

FOR WHAT AGES IS THIS PRODUCTION SUITABLE?

5 years and above.

WHAT IS THE RUNNING TIME OF THE SHOW?

2 hours 35 minutes. This includes one 15 minute interval.

WHAT ARE THE BEST DAYS FOR AVAILABILITY?

Weekend performances book up in advance, but the best availabilities are on midweek performances.

Avoid public holidays and school breaks.

CAN I QUEUE FOR RETURNED TICKETS?

Yes - for 1 hour before the performance outside the theatre behind the returns board. Tickets limited to 2 per customer and cash only.

ARE THERE DISCOUNTS OR CONCESSIONS FOR CERTAIN GROUPS?

There are group rates available for groups of 10+ and an additional rate for 40+.

These rates are subject to availability for performances.

Monday-Thursday evenings and Friday matinees. Exclusion dates apply.

For group enquiries email Groupsales@delfontmackintosh.co.uk

IS THERE STANDING ROOM AVAILABLE?

No.

WHAT ARE THE DISABLED ACCESS FACILITIES?

Separate access for wheelchair users off Catherine Street. The venue is not suitable for scooters.

Theatre provides transfer seats for one wheelchair in total per performance. Transfer seats are available at A23 and A24 in the Dress Circle. Each wheelchair user must bring a non-disabled companion. Customers who can't transfer from their wheelchair can use Dress Circle AA 10-11.

There is a disabled access lavatory at Dress Circle level with street access from Catherine Street. Sam's Bar is also accessible to wheelchair users.

Guide dogs are not allowed into the auditorium. However, staff are happy to dog-sit.

WHERE IS THE NEAREST CAR PARKING FACILITY AND IS THERE A SPECIAL DEAL ON THIS?

There is a NCP car park on Drury Lane or to take advantage of the Q-Park Theatreland Parking Scheme the nearest car park is in ChinaTown. For more details of this scheme, please click here.

IS THE THEATRE WITHIN THE CONGESTION ZONE AND WHAT TIME IS THIS EXEMPT?

Yes it is in the congestion zone, except after 6.00pm and public holidays and Saturdays/Sundays when this is not applicable.

WHAT TIME SHOULD I ARRIVE AT THE THEATRE?

Audience members are advised not to arrive later than 10-15 minutes prior to the perfomance time to take their seats, or earlier if collecting tickets from the Box Office. Latecomers will only be admitted at a suitable break in the performance but are able to watch the show on screens in the Stalls Bar until this time.

IMPORTANT NOTICE FOR MAMMA MIA! LONDON PERFORMANCES

We are so sorry that in these testing and difficult times you are not able to enjoy MAMMA MIA! at the Novello Theatre. Performances up to and including 6 March 2021 have been taken off sale whilst we wait for further clarity from the government. Tickets can currently be purchased from 8 March 2021 onwards.

Ticketholders for affected performances do not need to do anything. They will be contacted by the organisation from which they bought their tickets to arrange a refund, credit note or exchange for a later date.

Please rest assured that we are all working as quickly as we can and we appreciate the on-going support of our audiences.

We look forward to welcoming you back to the Novello Theatre as soon as we are allowed to resume performances. In the meantime stay safe and healthy.

Up to date as of: 26th November 2020.